DID YOU KNOW? Liberty Seguros has launched its new and updated home policy. It comprises several new covers, including one for customers in need of a little help with DIY around the home. The DIY service allows customers to enjoy their free time and forget about those small household tasks. Once a year, during weekdays, customers can request for a professional to handle jobs such as plumbing, installing bath accessories, curtains, sealing of joints in tubs or sinks, assembling furniture, replacing power outlets and hanging artwork on walls among other issues. Additionally, LibertyHogar offers its customers computer and technology support in person or over the phone, for queries related to home electronic equipment such as computers, GPS and digital cameras. It also includes legal advice on any matter relating to internet use or e-commerce.
Optional covers are also available, such as legal defence for landlords in dispute with tenants over default rental payments or damage caused to the property.
PLEASE SEE BELOW AN EMAIL RECEIVED FROM A VERY HAPPY LIBERTY CLIENT:
We thought that you might be interested in some feedback on the Home Assistance DIY service provided under our new Liberty Seguros home insurance policy arranged through your office. Flat pack furniture arrived from IKEA last Friday, Feb 6th. I then called the Liberty Seguros English speaking freephone # for Home Assistance DIY service. I was quickly connected to a staff member who understood & spoke excellent English. A joiner was arranged to visit our home on the following Monday morning @ 9.00 am (we were offered a next day service!). We received a call from the joiner the next day confirming the arrangement. Monday @ 9.00 am joiner arrived & immediately set to work. He was very quiet & efficient. After the 3 hours that we were entitled to under the policy there were still a couple of items remaining to be built. He offered to build them at a rate of 23.50€ per hour. An hour later…all done!!
Although we have only been clients of Liberty Seguros since the beginning of the year we are most impressed with the service that we receive whenever we telephone your office & delighted with the insurance cover that you arranged on our behalf.
Keep up the good work !